Customers Service Rep

The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Provide excellent customer service by Interacting with all customers of store location in a warm and friendly manner.
Be a team player within the store.
Provides timely and efficient service and transactions to all customers by understanding company product information and promotions.
Processes customer orders/changes/returns according to established department policies and procedures.
Conduct various house keeping duties as assigned such as cleaning facilities as well as helping to maintain the overall appearance of the store location.
Provides timely feedback to the company regarding service failures or customer concerns.
Minimum Requirements:
This position requires a great customer service attitude. High school diploma is preferred.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.