[Close] 

Guest Services Coordinator

JOB DUTIES
  • Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager.
  • Check guests in and out for their reservations.
  • Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
  • Collect and post security deposits, rent, or funds for other services.
  • Complete and maintain resort records, reports, and files.
  • Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
  • Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
  • Assist with the preparation of marketing materials.
  • Other duties as assigned.
  • REQUIREMENTS

    • High School Diploma or GED
    • Minimum of 2 years administrative experience
    • Strong customer service skills
    • Excellent telephone skills
    • Good problem-solving skills
    • Professional appearance
    • Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
    • RV resort office or hotel front desk experience, a plus

    AS A WORK CAMPER, YOU WILL

    • Receive a welcome kit with detailed information about being a Sun RV Resorts Work Camper
    • Earn wages for the work you perform
    • Earn rebates that are applied towards your site rent
    • Earn free rent for referring other Work Campers who get hired
    • Take part in exciting activities and events
    • Gain access to purchase Work Camper gear and our seasonal Work Camper t-shirt
    • Help our team offer an outstanding array of amenities, wonderful planned events, spacious social facilities and dedicated on-site customer service focused on maximizing the enjoyment our guests' visits


    Don't Be Fooled

    The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.